To arrange a product refund and return or exchange, complete the following steps:

• Contact Customer Support to advise of your product issue and your preference for a refund and return or product exchange.
• When speaking with Customer Support, the following information will be required:
• Original order number (available from your Abler account)
• The particular product (inc. quantity) you wish to return for a refund or exchange
• If requesting an exchange, the name of the product you require.
• Carefully package items for return (where possible, ensure that original tags and packaging is included).

Exchange and return fees apply.