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Can I request changes to delivery?

It may be possible to upgrade the shipping method of your package if your order is not yet dispatched (though no shipping changes are possible once an order has left the depot).

Orders with a status of processing may not be able to be amended.

Orders with a status of shipped or complete we cannot amend.

To request a shipping upgrade, contact Customer Support with the subject listed as ‘UPGRADE SHIPPING’. We will do our best to accommodate your request but cannot guarantee a shorter delivery time frame.   

Request Urgent Delivery

While we do not offer overnight delivery, we can sometimes prioritise delivery. If your order is urgent, please select Express delivery option **country applicable. 

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